First Name

Last Name

Email *

Please choose the best option

below that fits your need.

Support Request Type *

We hate to see you go! 💙 Before we process your cancellation, could you share your reason for leaving?

Your feedback helps us improve and better serve our members in the future.

Reason for Cancellation *

Please elaborate on your issue with the travel platform

What issue are you experiencing? *

What membership issue are you experiencing? *

If you need to change your card on file, you will receive a link sent to your email on file after completing this form.

If you want to change your billing date, please add the new date below.

If your billing date is within the next 24 hours, please note we will not be able to make an adjustment. This change will go into effect on your next billing cycle.

Can you please elaborate more on your reason for canceling *

We understand that you may need a break! Please select the duration for pausing your membership. During this period, you won’t be charged, and you can resume anytime.

How long would you like to pause your membership? *

1 Month

2 Months

3 Months

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Please Tell Us More

Can you please elaborate on the issue you are experiencing? *

Can you provide any screenshots of the issue you are experiencing?

If you are able to, please provide a link to a loom video or screen recording describing your issue.

Thank you for completing your request! Once you hit submit, our team will review it and will reach out to you shortly.